How many additional appointments or short-term beds do I need to tackle my waiting list backlog?

By using the number of individuals on your waiting list for a specific service as the 'demand' and by stating your targeted 'wait time' within the model as zero (as this is your current backlog you do not wish anyone to wait a further length of time), you have you can test how many additional appointments you would need to provide within your service to enable you to clear that backlog. This information can be translated into your resourcing plans around temporary or bank staffing to bring your service back on track.

In the example below, we think we can find an extra 5 appointments per week to absorb this waiting list, we want to try increasing that by 10 for modelling purposes and we have 50 people on our waiting list. We also know that within this service individuals normally see a practitioner for 6 appointments. As mentioned above, we have listed the wait time limit as 0 - we do not want our individuals on the waiting list to wait any longer.

By clicking 'Run Adjustments', we can see that if we can increase that extra capacity to 15 appointments per week then this will mean we can ensure those individuals can all start to be seen without any further wait. In addition we can see that the practitioners for those appointments would only be 40% utilised so could also pick up some additional work across another service or team.
In this instance it would be highly valuable to also run the details of your current service through CReST to ensure you have the right capacity to prevent the waiting list building up again.