CReST team

NHS England initially developed the CReST demand and capacity tool in 2014 with Healthcare Decisions Ltd to support with the planning and commissioning of children and young people’s mental health services. Since 2019, the tool has been further developed on a web-based platform by NHS South, Central and West, based on user feedback and testing to ensure that users’ demand and capacity requirements are met for their pathways and services. 

The CReST team is a diverse and dynamic team based at NHS South, Central and West, commissioned by NHS England. Our expertise comprises of Business Intelligence developers, Project Managers and Customer Support working diligently in maximising benefits of the CReST tool for health and care services and patient populations. The CReST team at NHS South, Central and West are proud to be the winners of the ‘Innovation in Mental Health’ award at the Health Business Awards 2022 for their ongoing development work on CReST. The team are honoured to be recognised for the achievements and progress made in improving the overall experience and care of mental health patients.  

Our dedicated CReST team offer one to one modelling support, bespoke demos and host live webinars to guide users on how to use the tool. If you have any queries on CReST, please reach the team on: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Remembering Steve Kingsbury 
The development of the CYPMH modelling tool was supported by a range of system experts with many years’ of experience in delivery, planning, academia and commissioning. One colleague is worthy of note, Dr Steve Kingsbury, who sadly passed away in 2015. Steve was one of the key founders of the Choice and Partnership Approach (CAPA) which revolutionised the understanding and benefits of demand and capacity planning within CYPMHS. We want to thank and commend Dr Steve Kingsbury for his dedication, preservation, and appreciation of this work. Without his expertise and input, the CReST tool would not be around today.